Collection and use of personal data
Personal data is data that you, as an individual, specifically or indirectly associate with an individual, which we collect and process in order to perform or contact an individual and to fulfill his or her legal obligations.
The collection of personal data can take place in the following ways:
Collection of other data
We also collect non-personal data – data that cannot be directly linked to a specific person (gender, age, language preference, location).
Use and storage of collected personal data
With the collected personal data, we can inform customers about product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list or receive notifications can opt out of the audience at any time.
We may also use the collected personal data for the delivery of goods and the fulfillment of obligations to the customer.
In order to better serve the customer, we may disclose information about individual users to a third party who provides services to us and is contractually obliged to keep the information shared confidential. A third party is, for example, our partner, who is responsible for editing content or providing translation services.
We store the customer’s personal data until the termination of the loyalty agreement. The data that we are obliged to retain pursuant to legislation (eg accounting data) is retained in accordance with the requirements provided by legislation.
Protection of personal data
We take all precautions (including administrative, technical and physical measures) to protect the customer’s personal data. Only authorized persons have access to modify and process the data.
The customer has the right to demand the termination of the processing of his data, information on the use of the data and the transfer of the data to himself or a third party in a publicly available format. In order to prevent the misuse of customer data and rights, applications may only be submitted in a form where the applicant’s identity is identifiable (digitally signed or personally signed at the office). We have the right to respond to such requests within 30 days.
We treat the request for termination of data processing as a statement of termination of the loyalty agreement.
All personal data of the customer that has become known during the visit to the website and the conclusion of contracts will be treated as confidential information. An encrypted data communication channel ensures the security of the personal data of the website visitor.
You always have the right to apply to the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state agency to which it is also possible to turn for advice or assistance on personal data protection issues.
What is a cookie?
A cookie is a small text file that is stored on your device when you visit a website.
By using cookies, we can provide a better user experience on the website, for example, cookies help to remember your previous visits and choices made on the website.
– to collect usage patterns and statistics;
– to remember user preferences and settings;
– to provide offers and marketing messages better suited to the user’s needs;
– to collect the information needed to develop the website;
– to log in, personalize the page and fill in the forms;
– to make it easier to share the content on the page on social media;
– to provide content (Facebook, Google).
What types of cookies do we use?
Session cookies – or temporary cookies – are used every time you visit our website and are deleted after you close your browser. Temporary cookies are used, for example, to remember the language selection of the website, the content of the shopping cart.
Persistent cookies remain on the user’s device even after the website has been closed. Persistent cookies have different expiration periods, and some of them remain in the user’s device for days, months, or even years. Persistent cookies are used, for example, to remember a user’s preferences and to store a username and password so that the user does not have to log in again with each visit.
List of third-party cookies:
– You can read the Facebook cookie terms: https://www.facebook.com/policies/cookies/
– You can read Google’s cookie terms: https://www.google.com/policies/technologies/cookies/
How to restrict and delete cookies?
The user can delete cookies stored on the device and proactively prevent cookies from being stored on his device. To do this, the user must change the browser’s privacy settings.
For details, refer to the operating instructions of the web browser.
NB! If cookies are blocked, we cannot guarantee the proper functioning of the website.